Terms & Conditions
Refunds - With Proof of Purchase
If you are able to provide satisfactory proof of purchase, Redback Garden Centre Pty Ltd may offer you and exchange or refund on most products. Refunds will be given using original payment method.
If you have simply changed your mind, Redback Garden Centre Pty Ltd may offer you a refund or exchange provided that the product is in as new condition and the refund or exchange is sought within a reasonable period of time.
If you believe an item is faulty, we may need to send the item to the manufacturer for assessment to determine whether or not you are entitled to an exchange or refund.
Refunds - Without Proof of Purchase
If you are unable to provide satisfactory proof of purchase, Redback Garden Centre Pty Ltd may, at its descretion, provide you with a repair or exchange to the current value of the goods on most products.
Please have a photo identification ready so that we can record your name, and verify your signature. Acceptable identification must also include your full name, and expiry date, fro example, Australian Driver's Licence, or Passport.
You agree to, and use of, this site is subject to these terms and all applicable laws, and is at your own risk. This site and it's contents are provided to you on a 'as is' basis, the site may contain errors, faults and inaccuracies and may not be complete or current.
Redback Garden Centre Pty Ltd makes no representations or warrenties of any kind, express or implied as to the operation of this site or the information, content, materials or products included on this site, except as otherwise provided under applicable laws.